Here is a list of passwords anyone working with your computer environment will need:
• The Administrator user account password for your Windows Operating System.
Many times the best way to solve a problem with a computer that will not boot is to boot the system in safe mode (a way of starting your computer in a diagnostic mode with a minimum amount of resources assigned to programs and devices). To log in to the computer in safe mode, it may be necessary to use the Administrator account.
• The username and password pair for a computer administrator enabled account for your Windows Operating System.
Administrator tasks such as installing a new printer or application program can only be installed by a computer administrator enabled account.
• The password for each of your email accounts.
In order to access your email, you must have the password associated with that email account.
• The Administrator username and password pair for your DSL or Cable Internet modem.
If your DSL or Cable Modem needs to be replaced, this passwordis necessary to re-establish your high speed Internet connection.
• The Administrator username and passwordpair for your wireless router.
Any changes to the router - such as a firmware upgrade (fixes to the software on the router that is supplied by the router manufacturer) – will require the username and password.
• The username and password pair associated with your anti-virus software.
Many times to de-install an anti-virus product so that it can be replaced, requires a valid username and passwordpair.
Carl Thorne High Tech House Calls Expert Computer Consulting
voice: 404.229.0839 email: carlthorne@hthcatlanta.com web: hthcatlanta.com blog: hthcatlanta.blogspot.com